All About Retreats is a company that has a policy of establishing trusting relationships with both our clients and visitors. We follow a business practice established with integrity by respecting everyone's personal identity and any information provided to us in confidence. This privacy statement covers www.allaboutretreats.com through our parent company Feather River Productions. Because this Web site wants to demonstrate its commitment to our users privacy, it has agreed to disclose its information practices to anyone interested.
Information Collection and Use
Information Collection
Feather River Productions is the sole owner of the information collected on www.allaboutretreats.com(AAR). Feather River Productions collects information from our users at a few different points on our Web site.
Contact Forms
In order for a company or person to have a listing on www.allaboutretreats.com we ask for basic company and contact information about the company or person contacting us for a service. We use this information to contact the user about services on our site for which there is an expressed interest. It is optional for the user to provide demographic information (such as personal phone numbers or credit card information).
Payment for Listings
Those interested in listing with AAR can us a Credit Card by calling 707-526-1386. This is a secure payment system that ensures security to our clients. In most cases we receive payment via check or credit card over the phone. That information is used only for payment for a listing on www.allaboutretreats.com. We save that information within our secure database for future reference, with current clients.
Submit a Site Form
We request information from the general visitor only on our "submit a site" form. The information is not required, and is a service provided by All About Retreats to find new listings that could benefit the company being suggested for a listing. We will only use the information provided to contact the suggested company one time, and will give them only factual information about All About Retreats and how we can assist their web presence.
Properties for Sale Information
We use email to receive basic contact information from those interested in properties for sale on www.allaboutretreats.com. We save the email address for future reference, and the email is passed on to the broker or owner of the property for response. We are only an intermediary of information, and do not disclose explicit details about the property.
Information Use
The information gathered on www.allaboutretreats.com is very basic in nature. We do not use cookies or sell any information that is given to us on the site to a third party. We only view information about our visitors by viewing our log files, as described below.
Client Profile
We only store information within our database from clients who have signed up for a listing. We use this information to better serve our clients and offer new services when applicable.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications within the initial email that we send announcing the Newsletter.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Sharing and Linking
Business Transitions
In the event that All About Retreats goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users personal information will, in most instances, be part of the assets transferred.
Links
This Web site contains links to other sites. Please be aware that we, All About Retreats, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This Web site takes every precaution to protect our users information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
If users have any questions about the security at our Web site, users can fill out our contact form.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone - 802-496-7017
Contact - Go to our contact form
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